The answers you’re looking for.
What condition are items in?
All of our pieces are vintage and pre-loved, which means some natural signs of age and wear are to be expected. We carefully inspect each item and aim to source pieces in great wearable condition. Any notable flaws such as stains, repairs, or wear will always be clearly noted and shown in the product description or photos. We believe these small imperfections are part of what gives vintage its character and history.
How should I care for vintage pieces?
Vintage fabrics are often delicate, so gentle care is key. Most of the items we source are made from natural materials like cotton, wool, silk, and linen, which require careful handling. Many pieces do best with hand washing or professional dry cleaning.
What is your return & exchange policy?
Every piece in our shop is special and truly one-of-a-kind, so we are unable to offer returns or exchanges. We take extra care to describe each item and provide detailed measurements to help you find the perfect fit for your collection.
How can I make a payment?
All purchases are completed directly through email or Instagram. We’ll guide you through the payment process and provide secure options.
Do you offer shipping?
Yes, we ship all orders carefully in custom-sized boxes with weight-based pricing and insurance to ensure items arrive safely.
For now, we only ship within the United States and do not offer international shipping.
Can I pick up my order?
Yes, we offer free local pickup in Chicago. The pickup address will be provided once your payment is completed.